Certifications

Licensed Home Care Agency in Illinois – BIHS Credentials

Illinois Department of Public Health Home Services Agency License

Best In-Home Service, Inc. is licensed by the Illinois Department of Public Health as a Home Services Agency – License #3000758. Our current certificate, HF136542, is issued to Best In-Home Service, Inc. at 425 Huehl Rd, Bldg 13B, Northbrook, IL 60062.

For families, that license is more than a badge on a website. It identifies the legal agency responsible for the non-medical care being arranged in your home and connects our company name, Northbrook office and services to a current state-issued credential. Illinois classifies Home Services Agencies separately from medical home health agencies – the services we provide focus on non-medical assistance with everyday living, personal care, companionship and support at home.

Families can also review the Illinois Department of Public Health information for Home Services Agencies directly.

Illinois Community Care Program Approval

We are approved by the Illinois Department on Aging to participate in the Community Care Program (CCP). The program is intended to help eligible adults age 60 and older access community-based support that can make continued living at home possible rather than moving to institutional care solely because help with everyday tasks is needed.

For an eligible client, authorized services may address practical needs such as household tasks, meal preparation, laundry, shopping and other assistance permitted under the program. Participation does not mean that every BIHS service or every care schedule is automatically covered – eligibility and authorized services are determined through the applicable state process.

Families considering this option can review the official Illinois Community Care Program and speak with us about the type of support they are looking for.

Home Service Program Participation and Eligibility

Best In-Home Service, Inc. is also recognized by the Illinois Department of Human Services/Rehabilitation Services for participation in the Home Service Program. We keep this credential separate from our IDPH license because they represent different things – our IDPH credential licenses BIHS as a Home Services Agency, while state-program participation relates to particular service and eligibility pathways.

That distinction is important when a family calls us after receiving information from a state agency, hospital, case manager or another care professional. We can explain which BIHS services may fit the requested care arrangement, but we do not present state-program participation as a promise of eligibility or coverage. Authorization depends on the individual program and the client’s circumstances.

Non-Medical Home Care Services We Provide

Our caregivers help with the parts of everyday life that can become difficult to manage safely or consistently at home. Depending on the care plan, that may include companionship, meal preparation, light housekeeping, laundry, bathing assistance, dressing and grooming, mobility assistance, medication reminders, shopping, errands, transportation or accompaniment and respite support for family caregivers.

Someone who needs regular help bathing, dressing or moving through the home may require a different level of support than someone primarily needing meals, errands and companionship. Our personal care services explain the hands-on assistance available, while our Alzheimer’s and memory care addresses the additional routine, supervision and day-to-day support that cognitive changes can require.

Current Home Care Rates and Visit Requirements

We believe families should be able to understand the basic cost structure before making a care decision. BIHS has a 3-hour minimum per visit. Companion and homemaker care is currently $35 per hour, personal care assistance and respite care are $37 per hour, dementia and Alzheimer’s care is $42 per hour, and overnight care is $40 per hour.

Weekend care is $40 per hour, holiday care is $45 per hour, and 24-hour care is arranged at a customized rate. When transportation or accompaniment is provided, mileage is $0.75 per mile in addition to the applicable hourly care rate. Rates can vary according to care needs, schedule and location – specialized care may also require an individualized quote.

Families can review our current home care rates before arranging services.

Licensed Home Care in Northbrook, IL & Across Chicagoland

Our Northbrook office is not simply a service-area reference on the website – 425 Huehl Rd, Bldg 13B, Northbrook, IL 60062 is the business address printed on our current Illinois Department of Public Health Home Services Agency license. That consistency gives families another straightforward way to verify who they are hiring.

If you are comparing home care in Northbrook, IL, you can review the care options available locally and then return to this page to verify the agency credential behind those services. From Northbrook, BIHS coordinates non-medical home care across communities in Cook, Lake and DuPage counties rather than presenting each town page as a separate care company.

One Licensed Agency Serving More Than 30 Illinois Communities

Care needs do not stop at municipal boundaries. An adult child may live in one suburb while a parent needing assistance lives in another – which is why our service-area structure makes it possible to find local information without losing sight of the agency responsible for providing the care.

BIHS serves more than 30 communities across Cook, Lake and DuPage counties. Families considering in-home care in Deerfield, IL can review information specific to that community, while our complete home care service area shows the broader geographic coverage coordinated from Northbrook.

The same BIHS company name, phone number and Illinois Home Services Agency license remain the trust anchor across those locations.

What Families Should Verify Before Hiring a Home Care Agency

Before allowing an agency to place a caregiver in a parent’s or family member’s home, ask for details that can actually be checked – not simply phrases such as “professional,” “trusted” or “quality care.” Start with the agency’s legal name, current state license, physical business address, actual services provided, rates, minimum visit requirements and who is responsible for arranging care.

For BIHS, those details are available before services begin. The licensed entity is Best In-Home Service, Inc., our IDPH Home Services Agency license is #3000758, our licensed Northbrook address is listed above, and our current private-pay rate structure is published for families to review.

When you are ready to discuss the actual schedule and level of assistance needed at home, request a free in-home care assessment or call 224-636-5200.

FAQ
Illinois Home Care Licensing FAQ
Where can I find a licensed home care agency near Northbrook, IL?
Families looking for licensed home care near Northbrook should verify the agency through the Illinois Department of Public Health and confirm its legal business name, office address and license information. Best In-Home Service, Inc. is based in Northbrook and provides non-medical home care across the North Shore, Chicago and communities in Cook, Lake and DuPage counties.
How do I check if a home care agency is licensed in Illinois?
Illinois home care agency licensing can be checked through the Illinois Department of Public Health. Ask the provider for its legal business name and license number, then compare those details with the state information – BIHS operates under Home Services Agency License #3000758.
How much does home care cost in Northbrook and the Chicago North Shore?
BIHS private-pay home care currently starts at $35 per hour for companion and homemaker care, with a 3-hour minimum per visit. Personal care, respite care, dementia and Alzheimer’s care, overnight care and 24-hour care use different rates depending on the service and schedule.
Can I check a caregiver’s background or credentials in Illinois?
A qualified caregiver should be matched to the type of help your parent actually needs – companionship, personal care, mobility assistance, dementia support or a more intensive schedule. When a caregiver is employed by an agency, the agency is responsible for screening, training and supervision rather than leaving those responsibilities entirely to the family.
What should I look for when choosing a home care agency for my parent?
Yes. The Illinois Department of Public Health maintains the Health Care Worker Registry, which includes background-check information for covered direct-care workers and training or certification information for certain workers, including CNAs. Families can also ask the home care agency what screening it completes before assigning a caregiver.
How do I find a qualified caregiver for an elderly parent in Northbrook?
Look for a current state license, a real local office, clearly explained caregiver screening, transparent rates, minimum visit requirements and a process for changing the care plan when needs change. The agency should also explain who supervises caregivers and what happens if the first caregiver match is not suitable.
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