Privacy Policy

Last updated: September 2026

Best In-Home Service Inc. ("we," "us," "our") respects the privacy of our clients, their families, website visitors and employees. This policy explains what information we collect, how we use it, and the choices available to you. It applies to bestinhomeservice.com and to information collected in the course of providing home care services to our clients.

Information We Collect

We collect information in a few different ways, depending on how you interact with us:

Information you provide directly – when you submit a free assessment request, contact form, or call our office, we may collect names, phone numbers, email addresses, mailing addresses and details about the care being requested.

Care-related information – for individuals who become clients, we collect information relevant to building and delivering a care plan, such as health history, daily living needs and emergency contact details. This information is collected directly from the client or their authorized representative and is used only to coordinate and provide care.

Website usage information – like most websites, ours may use cookies or similar technology to understand how visitors use the site and to improve its performance. This can include browser type, pages visited and general location data. You can control cookies through your browser settings.

Employment information – if you apply to work with us, we collect the information submitted as part of that application.

How We Use Information

We use the information we collect to respond to inquiries and schedule assessments, coordinate and deliver in-home care services, communicate with clients and families about care, meet our obligations as a licensed Illinois home care agency, and improve our website and services. We do not use personal information for any purpose beyond what is reasonably necessary to provide our services and operate our business.

How We Share Information

We do not sell, rent or trade personal information to third parties for marketing purposes. Information may be shared only in limited circumstances: with service providers who support our operations (such as scheduling, billing or communication tools) under obligations to protect that information, when required by law or requested by a government authority, or with your consent.

Data Security

We take reasonable administrative and technical measures to protect personal and care-related information from unauthorized access, use or disclosure. No method of storage or transmission is completely secure, and we encourage clients and website visitors to contact us with any concerns about how their information is being handled.

Your Choices

You may ask us at any time what information we hold about you, request corrections, or opt out of non-essential communications. To make a request, contact us using the information below.

Children's Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The date at the top of this page reflects the most recent update. We encourage visitors to review this page periodically.

Contact Us

If you have questions about this privacy policy or how your information is handled, contact Best In-Home Service Inc. at:

📞 1-224-636-5200
📍 425 Huehl Rd 13B, Northbrook, IL 60062

Learn more about our Illinois licensing and certifications.